What Is Your Company’s Customer Service Persona?
This year Amazon topped the 24/7 Wall St. Customer Service Hall of Fame for the sixth
How To Connect With Your Customers This Holiday Season
Contributed by Brooke Cade for Retail Minded. In the retail business, the holiday season is a busy
3 Easy Ways To Improve Your Business Next Year
The drop of the ball is a chance for you to make changes in your life.
3 Tips for Setting your Holiday Hours
Written by Square, Inc. for Retail Minded. As a retailer, it's likely that your busiest season is
Deconstructing the ‘Myth’ about Generation Y: Why You Should Stop Trying to Please Everyone
The term “millennial” is too often used as an umbrella term for a particular, ideal consumer-type.
How to Greet a Customer Without Saying “How Are You Today?”
Generations ago, greeting a customer with a friendly "How are you?" was welcomed warmly and returned
Managing Multiple Retail Locations
There’s no question about it, starting a business is hard work. You will face more challenges
9 Law Issues Keeping Small Business Owners Up at Night
As a retailer, you’re in the business of selling a great product, providing excellent service, paying
Tips to Keep Your Customers Happy While Waiting in Line
People don't mind waiting and find it tolerable if they can see what is taking so
Is Your Business Ready to Expand? Consider These 5 Things First
According to a survey by the National Federation of Independent Business, the overwhelming majority of small
