Eight Call Answering Mistakes You Have To Avoid
More than three quarters of customers prefer talking to a real person when contacting a business. And
8 Tips To Drive Repeat Business As A Retailer
With the retail eCommerce domain growing increasingly competitive, businesses have realized that the costs of acquiring
Top 4 Tips For New Retail Entrepreneurs
You'll notice many retail businesses sprouting here and there wherever you go. From convenience stores to
Five Important Goals A Retail Business Should Have
Your retail business goals are things you want to achieve when growing and establishing your business.
6 Security Measures That Protect Your Business
Contributed by Alyssa Callahan Most companies have experienced at least one instance of check theft, in which
How Millennials are Shaping the Future of Customer Service
Statistics indicate that millennials are willing to pay 21% more to conduct business with companies who
Are You Ready for the Influx of Traffic Over the Busy Holiday Season?
By: Jay Reeder, Founder and CEO at VoiceNation It’s officially the holiday season and small business owners
4 Ways Tech Is Improving the Customer Service Experience
Traditionally, if business owners wanted to keep a customer happy, they had to offer a great
3 Strategies to Empower Employees and Elevate the Customer Experience
Employees want to feel a sense of purpose — a feeling that they can and do
The Psychology Behind Retail Product Placement
When you consider the placement of retail products, you need to consider the art undertaken by
