UNDERSTANDING RETAIL THROUGH THE LENS OF GEN Z CONSUMERS
For the past decade or so, many brands have been faced with the challenge of managing
WHAT IS FUELING THE REBIRTH OF PHYSICAL STORES?
Very few retail leaders would argue that the role of physical stores are the same as
Why Retailers Need to Introduce Text Messaging Into Their Customer Marketing Strategies
When was the last time you received a promotional text message from a retailer, restaurant or
How We’ll Shop in 2021: Key Trends and Consumer Habits
How, where and who we shop with is changing at breakneck speed. Over the past six
Transparency in a New Decade: Getting Your Customers to Opt-In as Part of the Brand Experience
Data has dramatically redefined the brand experience over the last decade. In some cases, it has
How to Increase Your Business Foot Traffic in 2020
By Chloe Marchbank If you run a retail business then foot traffic - the number of people
How Millennials are Shaping the Future of Customer Service
Statistics indicate that millennials are willing to pay 21% more to conduct business with companies who
Are You Ready for the Influx of Traffic Over the Busy Holiday Season?
By: Jay Reeder, Founder and CEO at VoiceNation It’s officially the holiday season and small business owners
Everything Brands Need to Know About BOPIS
By Sean Reiter, vice president of marketing for PriceSpider Many large retailers today are offering their customers
3 Strategies to Empower Employees and Elevate the Customer Experience
Employees want to feel a sense of purpose — a feeling that they can and do
