Customer Service – The Key to Battling E-Commerce
By David Salisbury, VP of Sales and Marketing, Star Cloud Services. Brick-and-mortar stores, both big and small,
What Is Your Company’s Customer Service Persona?
This year Amazon topped the 24/7 Wall St. Customer Service Hall of Fame for the sixth
4 Tips for Taking Your Brick & Mortar Business Online
The boundary between brick-and-mortar retail and online selling is becoming increasingly blurred, bringing increased competition for
Top 5 Ways Brands Can Bolster Mobile App Security This Holiday Shopping Season
Written by Andrew Hoog of NowSecure for Retail Minded. The new mobile economy will have a significant impact
The Impact of Mobile on the Retail Industry
Contributed by Charles Edge for Retail Minded. One of my first jobs was installing Point Of Sales
How To Compete With Big Box Stores Without Discounting (YES… YOU CAN!)
Written by Lauren Chatman for Retail Minded. You know those people that start their holiday shopping
Three Ways Your Business Can Encourage Shopping Locally In Your Community
Contributed by Nicole Bogatitus for Retail Minded. With more and more consumers shopping online and at big box
3 Strategies for Humanizing the Online Shopping Experience
Getting people today to interact with your brand is about more than just pushing advertising in
Five Must-Haves for Launching a Global E-Commerce Website
The Internet has revolutionized international business in powerful and unexpected ways. Companies of all sizes are
Use Your Website to Boost Brick and Mortar Visits
Is your business' website doing more than giving customers your location, hours of operation and phone
