Are You Candid Enough With Your Customers?
Want to really gain respect from you customers? Be candidly honest. If something looks bad on
The Positive Spin For Negative Feedback
If someone is unable to discover on their own through probing and “conversational interviewing” the area
Letting Your Customers Lead You
With the economy still down and retailers still struggling, business owners are leaning on a variety
Why Email Etiquette Matters
Whether in retail or wholesale, there is no question that you will use email to get
Return Policies – Is Yours In Check?
Retailers have various return policies from no returns accepted to no return limits. For the most
5 Ways To Engage Your Customers
Whether you have a free standing store, an online store or sell in any other way,
Ways to Avoid Retail Theft
This past February, the National Retail Federation (NRF) announced that retail theft if on the rise
Getting Rid Of The Bling
Consumers today are embracing the reality of their paychecks, or lack of them, and spending accordingly.
Boutique Extras – What Are They?
A lot of my retail clients ask me what they can do to help them stand
Hiring Emloyees – A Few Things to Consider
Hiring employees can be a very challenging process. There are many things to consider when determining
