Travel Trends Could Bring Shoppers Back to Brick and Mortar
By Jen Handley, Co-CEO and Co-founder of Fizziology. The rise of IoT and online shopping have taken
Understanding the Psychology of Waiting In Line Online
Customer experience is crucial in the online retail industry. However, creating a consistently positive experience for
Four Ways To Put The Customer First And Build A Good Reputation
Fast-paced commoditization of merchant sectors like consumer electronics, household goods, and travel essentials – once dominated
A Step-by-Step Guide to Creating a Profitable Satisfaction Guarantee
Warranties, money-back guarantees and satisfaction guarantees have been around for a long time. There's nothing new
Three Expensive Mistakes In E-Commerce And How To Avoid Them
Contributed by Jake Rheude of Red Stag Fulfillment. Every dollar you make or spend in your e-commerce
Ways Independent Retailers Can Create An Awesome Customer Experience
For independent retailers, an awesome product doesn't necessarily guarantee success. You have to make your location
Helpful Retail Customer Service Tips
Contributed by Jay Macabulos. Customer service is important in so many different fields. It doesn't matter if
Bridging the Gap Between Storefront, E-Commerce Sales
The line between in-store and online shopping has become increasingly blurred to the point where some
How Retailers Can Mitigate Customer Stress During the Holidays
By Paul Dobbins of Fortegra. With everything from busy parking lots to long checkout lines, the holiday
6 Simple Ways To Improve Retail Customer Experiences
Contributed by Rachel Craig, Head of Content for Rapid Formations Limited. A successful business relies on sales.
