Top 8 Retention Strategies for Retail
By Michael Spencer. With a rising recognition of the importance of customer loyalty, independent retailers are adopting
Customer Experience is Vital for Today’s Retailers to Survive Tomorrow
By Missy Koefod, CEO, 18.21 Bitters. Every retailer should understand that in the age of ecommerce and
How Mobile Personalization is Shaping the In-Store Customer Experience
Personalizing the retail experience is the single most important innovation retailers must embrace to thrive in
Customer-Friendly Upgrades to Liven Up Your Boutique
Twenty years ago, customers would plan to spend an afternoon in a boutique, trying on clothes
3 Tips to Avoid the Retail Holiday Blues
Working retail can be exciting and engaging
Engaging All 5 Senses of Your Customers
Think about the last store you visited that you recall "smelling" something. Was it the scent
3 Reasons Retailers Need iPads
Even for the non-tech retailers out there, many reasons exist that it helps to have an
Give Your Products Breathing Room
Recently I visited a store that was so slammed pack with product that I could barely








