Five Important Goals A Retail Business Should Have
Your retail business goals are things you want to achieve when growing and establishing your business.
Three Ways Retailers Can Boost Their Rep During Returns Season
With the holidays now behind us, retailers have another huge challenge to navigate: Return season. Post-holiday
Four Reasons Artificial Intelligence is the Future of Call Centers
We often hear the phrase ‘artificial intelligence’ (AI) branded about, and for many people, it’s a
Cash Flow Tips to Help Every Retail Small Business Grow
From evolving consumer trends to labor shortages and seasonal fluctuations, retail companies face unique challenges regardless
Case Study: From Chat to Checkout at Walton Jewelers
This case study originally appeared in the Chat for Retailers ebook, as a free download on
3 Ways Retailers Can Strengthen Employee Retention and Engagement
Employees are an investment to any business – yet too often, busy retailers overlook the value
Convenience: The Next Competitive Differentiator
Contributed by Shep Hyken, Author of The Convenience Revolution. If I asked you what you think
Accessible Luxury: It’s Not an Oxymoron Anymore
The term “luxury” is still used to imply a certain level of scarcity. As a result,
New and Upcoming Tech for Tracking Customer Behavior
Technology has changed everything. It has affected the way we shop, how we book transport and
3 Ways to Empower Your Mobile Customer Service Team
For more and more retailers, deploying remote representatives through mobile devices connected to the cloud is
