Retail Resolutions
Okay, so the reality is that resolutions often get broken. But they are also a great
Smiling Through Returns and Exchanges
The season is (almost) over. The rush of crowds buying, buying, buying has now turned into
Trade Show Expectations From Your Employees
Five days in Vegas. Bliss, right? Spas, pools, shopping and let's not forget
Sharing Product Details With Customers
So often stores are saturated with products that customers never even know exist. Wall shelves are
Great Characteristics For Retail Employees
The ability to talk to anyone? Check. Friendly and approachable? Check. Calm during stressful situations? Check. The
Creating Value Above The Price
Customers today have a lot to choose from. The market is vast in retailers, product assortment
Thanking Your Customers For Shopping Local
Tis' the season for giving
Altering Your Return Policy For The Holiday Season
Many small retailers have very controlled, very time sensitive return policies. While this is absolutely the
Gift Cards 101 – Things To Consider
The season of giving is just ahead of us, and what better gift to give someone
Store Loyalty or Brand Loyalty – Which is Stronger?
We all have our favorites. Whether it's a favorite food, favorite song or favorite routine, each








