Engaging Customers Beyond the Transaction
A retailer's ultimate goal is to sell, right? Simply stated - yes. But both before and
Maximizing Up-Sells During Customer Check Outs
Think about the last time you visited your local grocer. What did you do during your
Questions For Your Customer Advisory Board
While there are many questions to ask your Customer Advisory Board, the first question to ask YOU
Maximizing Your Current Customer Base
The constant challenge to gain NEW customers often leaves retailers neglecting EXISTING customers. Sound familiar? If
Three Old Fashioned Tips For Strong Customer Service
As a retailer, you are not only a small business owner - but also a customer to
Connecting With Your Customers
When someone walks through your doors, what do you do? Do you smile? Do you make eye
Selling to Generation Y
It's actually scary to think that Generation Y, also known as the Millennial Generation, are use to
Thanking Your Customers For Shopping Local
Tis' the season for giving
Consumer Shopping Habits – Need vs. Want
Need is only a small part of why shoppers buy things. Want, which is typically driven
Letting Your Customers Lead You
With the economy still down and retailers still struggling, business owners are leaning on a variety
