Are You Ready for the Influx of Traffic Over the Busy Holiday Season?
By: Jay Reeder, Founder and CEO at VoiceNation It’s officially the holiday season and small business owners
Everything Brands Need to Know About BOPIS
By Sean Reiter, vice president of marketing for PriceSpider Many large retailers today are offering their customers
3 Strategies to Empower Employees and Elevate the Customer Experience
Employees want to feel a sense of purpose — a feeling that they can and do
3 Ways To Improve Retail Security While Keeping Customers Happy
Over the past two decades, Amazon transformed itself from an online bookstore to the world’s most
How to Get Actionable Feedback and Find Out What Clients Really Think
Everyone knows that clients can offer priceless insight into your business. Your clients have a fresh perspective.
Promo Codes and Why They’re So Popular
One of the promotional tools that are becoming a hit among shoppers is promo and discount
Giving Customers Choice: The Power of Personalized Delivery in the Age of Amazon
The past five years have paved the way for a new age of retail — where
Strategies to Reduce Company Costs & Employee Retail Theft
While your firm can go to great lengths to find cheap inventory and minimize labor costs,
American Shoppers LOVE to Moan about Bad Customer Service
Brightpearl study spotlights star ratings and consumer reviews of online shopping experiences are key to purchase
Mystery Shopping Explained
The use of mystery shopping strategies is nothing new, in fact, retailers have been adopting these methods
