Customer Loyalty: The Harsh Truth

There’s no time to waste, so let’s get straight to the point here. Customers have lots of options of shop at countless retailers – both online and brick and mortar – which means you are NOT always their first choice in retail destinations when they’re in the mood to buy. A new study from Market Track identified that 80% of customers will abandon brands or stores in favor of a promotion that captures their attention. This means you… yes you… risk losing customers. Below, gain more insight on what Market Track’s recent study revealed when it comes to retaining customers and keeping sales in your store: