Some Retail Workers Prefer a Part-Time Status—But 30% Work Full-Time Hours
By Dottie Chong Scheduling is a common struggle, especially in retail. A lean schedule with many part-time
The Benefits Of Digital Kitchen Displays vs. Traditional Ticketing Systems
In today's fast-paced world, everyone is in a hurry, especially when it comes to the food
Three Keys to Values-Aligned Experiences
By S. Chris Edmonds Being around values mis-aligned people lowers trust, discretionary energy, and performance. Our research
Best 7 Retail Campaigns and What We Learn from Them
By Melissa Burns The retail business is tough. Thanks to the digital age and the internet, competition
4 Ways Tech Is Improving the Customer Service Experience
Traditionally, if business owners wanted to keep a customer happy, they had to offer a great
How to Keep Cash Flow Stable When Customer Orders Are Few and Far Between
By Aditya Narula Many small business owners are used to playing the waiting game when it comes to
3 Strategies to Empower Employees and Elevate the Customer Experience
Employees want to feel a sense of purpose — a feeling that they can and do
Best Ecommerce Growth Strategies That You Are Not Using
The eCommerce industry is a versatile industry that is growing and evolving day in, day out.
The Velveteen Vendor: The Long View and Becoming Real
I recently had the great pleasure of meeting Indra Nooyi, the former Chairman and CEO of
Automation in E-commerce: The Next Frontier
In our latest report, we dug deep into the psyche of the online consumer and looked
